Hospitality Business Consultant
Now in Ho Chi Minh City Vietnam
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Our extensive experience means we can offer many kinds of services including:
Small Business advice, training and mentoring in the Hospitality/Pub/Bar/Restaurant
industry for established or new businesses.
1. Customer service - staff training for team members - this can be tailored to
your specific business
2. Creating teams for excellent customer service (from recruitment
through to day to day management) - for management teams
Strategy and Business planning.
Help with forecasting and planning P&L's
Online training courses - E learning
Help with planning, writing and executing marketing plans and campaigns
Email marketing campaigns – writing and sending
Writing job ads and doing the initial screening for you.
Mystery Dining/shopper evaluations/reporting.
Social media management and or set up.
Responding to reviews.
Creating/editing/formatting templates, manuals, menus and guides